You may request to cancel your bookings only up to 48 hours before the date and time of the appointment/training session.

For accepted cancellations, we will refund the amount minus any applicable processing fees.

For such cancellations, you will have to email us at support@lk.planet361.com with the booking reference number, your full name, contact number and the reason for cancellation.

Our support team will then get in touch with you on the next steps and the refund status.